ИСТИНА

Currently, the digitalization process is in full swing. Technological progress is unstoppable, it penetrates into all areas of life, changes the ways of communication and organization of work, forms of education and leisure. This trend opens up great opportunities for both a large number of citizens and government bodies in the field of governance. This topic is particularly relevant at this time, since the COVID-19 pandemic is forcing a lockdown, and most countries and municipalities are implementing digital government strategies, many of which have innovative initiatives. But not all countries successfully cope with this task.Now we can say with confidence that many European countries are successfully developing and implementing new technologies in the field of management. Thus, the analysis of the experience of European countries in the field of digitalization is extremely important, since this process determines the trends in the development of society.