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The article analyses the connection between students’ social well-being and the efficiency of the educational process at the university. The social well-being integral indicator has been evaluated. As the special data was available it was possible to identify the connection between social well-being and other educational process indicators, for example, the studying process, the material and technical base, the staff. The data was received on the basis of the representative sampling of the Russian students. The results of the analysis help to reduce the lack of understanding of the students’ social well-being in the fields of science focusing on education (philosophical anthropology, education psychology and pedagogics), the theory of total quality management. The authors also focus on the mechanism of students’ evaluation of their teachers’ work viewed as a method employed to study these students’ social well-being and also as an instrument of the human resources management. The results of the analysis make it possible to understand the construction (structure) of the students’ social well-being.